Give your message a game reference
For a clear report, keep this in mind. Include the name of the game and the page address where you noticed the issue. Similar games can use different rules or controls. The address bar is the easiest place to copy the game link. Review the message before pressing Send.
Mention your phone, tablet or computer
Tell us whether you used a phone, tablet or computer, and give the browser name if you know it. Say whether the screen was portrait or landscape. You do not need to share device serial numbers or private identifiers. A clear description makes review easier.
What not to include in feedback
Do not send passwords, PINs, payment information or sensitive personal details. A game report normally needs only the page, device and sequence of actions. Remove private information from any description you copy. Use a separate sentence for each step when that helps.
Writing to the site operator
To help us understand your message, please note: Use the form below to send feedback about this site. Enter an email address and a message between 10 and 5,000 characters. You do not need a player account to send a message. Keep the message focused on the issue.
Where submitted feedback goes
For a clear report, keep this in mind. Your email address and message are saved privately for review. A success message means the submission was stored; it is not a promise of an immediate reply. Keep a copy of a long message before submitting it. Check your email address before submitting.
When you need to write again
Before you submit, read this. Please allow at least a minute between submissions. If the form has expired, reload the page before sending it again. Avoid repeatedly pressing Send while the request is in progress. Use a separate sentence for each step when that helps.
Send a question about the rules
For a clear report, keep this in mind. Point to the rule or example you found unclear. Explain the game situation so the question can be considered against that game’s stated rules. Different variants may deliberately use different rules. Use a separate sentence for each step when that helps.
Questions about your information
For a clear report, keep this in mind. Use this form to ask about a message you previously sent or to request its removal. Provide only enough detail to identify that submission. You may be asked to verify that the request relates to your own information. Include only information relevant to the request.
Describe what you expected and saw
Describe the actions leading to the problem, the result you expected and the result you saw. Keep the sequence in the order it happened. Mention whether you started a fresh round or continued one. One complete report is better than repeated short submissions.
Report control or access problems
For a control issue, name the button, key or gesture that did not work. For a reading or display issue, describe the part of the page affected. Mention text that is hard to read or controls that are difficult to reach. Mention the page involved when relevant.